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Service systems engineering (SSE) focuses on the systematic design and development of service systems. Guided by a value proposition, service systems enable value co-creation through a configuration of actors and resources (often including a service architecture, technology, information, and physical artifacts), therefore constituting complex socio-technical systems. IS research can play a leading role in understanding and developing service systems.
Complex products require careful systems engineering services. The core challenge is uncovering the real problems to be solved, and devising elegant solutions that reduce risk and yield market success. At Power Systems Co, our “Whole Systems” perspective ensures that all facets of product design and development are considered and integrated into feasible, economical and robust solutions. Our multidisciplinary teams blend technical and human-centered expertise to develop requirements, work processes, optimization methods, and risk management tools to support successful products.